Indibet Responsible Gambling

Modern laws governing online gambling ensure that these activities are carried out within a secure and legal framework, providing essential protections for both the operators and the players.

Modern laws governing online gambling ensure that these activities are carried out within a secure and legal framework, providing essential protections for both the operators and the players.

Responsible gambling is all about balance and mindfulness. It means managing your betting habits rationally so that you remain in full control of your time and finances. The goal is to ensure that gaming never interferes with your family life, personal well-being, or professional duties; it should always be viewed simply as a form of leisure, whether you're playing online or visiting a physical casino.

When these core principles are ignored, gambling can shift from a hobby to something harmful. This lack of discipline can lead to dangerous situations, characterized by unregulated betting habits and the development of a gambling addiction.

How can self-exclusion help me?

If you feel you need a break, we provide several tools to help you manage your activity, including the 'keeping out' feature.

A 'timeout' is a short-term pause that prevents you from placing any bets for a specific duration of your choosing. Once this lock is active, it cannot be undone until the time expires. However, if you feel a more significant break is necessary, you can choose the self-exclusion option.

Self-exclusion is a more serious measure where your account is deactivated for a set period—typically three months, one year, three years, or five years. Unlike a standard account closure, a self-excluded account cannot be reactivated under any circumstances until the chosen period has ended.

Any unmatched exchange rates will be voided, and the corresponding funds will be credited back to your balance. Any bids that have already been matched, either fully or partially, will remain active.

How does self-exclusion work?

During a period of self-exclusion, you can still log in to withdraw your remaining funds, but all gaming and transaction features will be disabled. You have the right to exclude yourself from our services either temporarily or permanently at any time. Once the request is processed and your account is either suspended (temporary) or closed (permanent), we will stop accepting your bets and cease all promotional communications.

Self-exclusion begins immediately the moment you request it through our website or from the date we receive your official notification.

If no specific end date is provided, the exclusion will either be indefinite or last for a minimum of three months. After this initial three-month window, a player may request to end their exclusion or notify us of their intent to return, with the reactivation taking effect one month after the request is made.

The ability to deposit funds or place new bets is revoked the instant you enter 'keeping out' status. Any remaining funds will be sent to the withdrawal account you provided during registration within 48 hours of your request. You may still log in to the site to review your account data.

Your account will automatically reactivate once your chosen self-exclusion period expires. If you chose an indefinite exclusion, the account and its registration are permanently cancelled. In such cases, any available funds will be transferred to your registered withdrawal account within 48 hours. For any account-related information, please reach out to our support team.

How do I go about self-excluding from your platform?

Our Indibet support staff or your dedicated agent can assist you with your initial request. Once your current exclusion period ends, you can extend it for up to five years by contacting customer service. We are always available if you need more information or help setting limits on specific products.

Will my account automatically reopen once the self-exclusion period is over?

No, it won't. To regain access, you must contact an agent or our support team to request the removal of the exclusion. If your application is approved, your account will typically be restored within one business day. Please be aware that under no circumstances will an account be reopened while the exclusion period is still active.

Underage gamblers

Registration is strictly prohibited for anyone under 18. Attempting to create an account as a minor, or assisting a minor in doing so, is a direct violation of our terms and conditions.

To keep minors away from your account, we recommend the following steps:

  • Do not share your site access data;
  • Do not use the 'save password' feature in your browser for this site;
  • Keep your bank details and credit card information private and away from minors;
  • If you share a household with people under 18, consider installing internet filters or parental control software on your devices.
Can I delete my Indibet account?

To self-exclude, navigate to 'My Account' in the header menu, go to 'Account Information,' then 'Player Protection,' and select 'Self-Exclusion.' You can also choose to restrict your access to specific gaming products. You can set your self-exclusion for a duration of six months, one year, three years, or five years. Alternatively, you can ask our customer support team to handle the exclusion for you.

What signs of gambling problems can be noticed?

It is important to recognize the warning signs that might suggest a gambling problem, such as: a) excessive concern about the game; B) Frequently going over the budget or limits you set for yourself; c) Repeatedly trying to gamble specifically to win back money you've lost; d) Increasing your bet sizes just to feel the same excitement or to escape from personal problems; e) Making unsuccessful attempts to cut down or stop gambling entirely; f) Borrowing money or taking out loans to fund your bets or cover losses; g) Hiding your gambling habits from friends and family; h) Experiencing financial instability, family conflict, or work issues because of your gambling. If you recognize even one of these signs in your own behavior, we strongly advise you to seek professional help for your own safety.