Indibet terms and conditions
This is your comprehensive guide to Indibet's terms and conditions. Here, you'll find everything you need to know about your rights as a player, your obligations, and the specific rules governing our bonuses.
IMPORTANT: We strongly advise you to read these Terms of Use thoroughly before agreeing to them. Once accepted, please print or save a copy for your records, along with all confirmation emails, SMS alerts, specific game rules, transaction histories, and payment details. Be aware that these general terms may be updated from time to time, as outlined in the following sections.
By clicking “Submit,” selecting “I accept,” or simply by using our services, you enter into a legally binding agreement. This contract is between you (the end-user) and INDIBET, which is operated by Eight Star B.V., a company registered under the laws of Curacao with its office located at Fransche Bloemweg 4, Curacao.
INTRODUCTION
INDIBET operates as a licensed provider of online gaming and sports betting, functioning under the strict supervision and approval of the relevant Regulatory Authority for online games.
Our offerings are available through the official Indibet website and any other mobile or web-based platforms we manage. By creating an account (as detailed in Article 1), you gain access to our full suite of services, which includes sports betting and various casino-style games of chance.
We encourage you to review all associated documentation carefully, as each part is a vital piece of our legal agreement. Should there be any discrepancy between these general Terms & Conditions and specific game rules or other documents, the terms in this T&Cs document will take precedence.
If you have any legal concerns regarding these agreements, we suggest consulting an independent legal professional. We also invite you to review our Privacy Policy to understand how we manage and protect your personal information. For any inquiries, please visit the Contact page on our site.
SPORTS BETTING SERVICES
Our 'Sports Betting Services' encompass all betting options provided via our main website and any additional sports-focused platforms we may launch in the future.
- To take advantage of our sports betting options, you must adhere to the specific rules outlined in these T&Cs. Depending on the service, you might be required to install specific software provided by the platform to get the full experience.
- Whether you confirm you've read the contracts during registration, click “I accept” when installing our software, or simply create an account, you are agreeing to follow these rules. Please be aware that violating this agreement could lead to serious consequences, including account closure, the loss of your funds, or potential legal action.
- Once you accept these terms, our services become available to you immediately. Because of this instant access, registration cannot be 'undone' or cancelled; however, you maintain the right to terminate the contract and close your account at any time.
LEGAL FRAMEWORK FOR GAMEPLAY
To use our platform, you must be at least 18 years old (or the legal adult age in your specific jurisdiction) and reside in a country where online gambling is permitted. Our services are strictly off-limits to minors—including emancipated minors—corporate entities, and anyone legally banned from gambling.
We may request official identification to verify your age; your account might remain suspended until this proof is provided and approved. Please remember that we do not provide legal counsel; it is entirely your responsibility to ensure you are legally allowed to gamble under your local laws.
Please be aware that our services may be blocked or restricted in certain regions. By choosing to use Indibet, you acknowledge that you are doing so voluntarily and at your own risk.
You are permitted to hold only one account per person. If you accidentally created multiple accounts under different names, please notify us immediately so we can merge them. Using a third-party account or maintaining multiple profiles may result in account termination. If we suspect multiple accounts were created for fraudulent purposes, we reserve the right to void any related transactions.
If you happen to forget your login credentials or password, simply reach out to our support team to have them reset.
ACCOUNT / SUBSCRIBE
To access the full range of our gaming and betting features, you first need to register for an account on our platform.
PROVISIONAL ACCOUNT OPENING
Setting up an account is simple: choose a unique username and password and fill out our registration form. We require details such as your full name, address, email, gender, date of birth, and phone number. It is crucial that all the information you provide is accurate, complete, and current.
You can update some of your registration details via your account settings. However, please make sure that any information you enter matches the official identity documents you provide for verification.
Initially, your registration creates a 'Provisional Account.' Please keep in mind that you cannot withdraw funds from a provisional account to your bank account; this feature is only unlocked once we have received and verified your supporting documents.
For a detailed explanation of how we handle your personal data, please refer to our Privacy Policy. If you have further questions, our support team is available to help.
MODIFICATION OF DATA
You are free to update certain personal details, such as your marital status or home address, though your date and place of birth cannot be changed.
Any changes to your personal info will trigger a new verification process. You must provide the necessary supporting documents within 30 days of making a change. If these aren't provided, your account will be deactivated. If they aren't submitted within 60 days, the account will be permanently closed.
ACCOUNT LIMITATIONS
DEPOSIT AND BETTING LIMIT
During registration, we require you to set responsible gaming limits. This involves deciding on a maximum deposit amount for the first 7 days before your first deposit, and a maximum limit for the 7 days preceding your first bet. You cannot start playing until these limits are established.
While you can adjust these limits at any time, please note that increasing a limit takes 48 hours to be processed for your protection. Decreasing a limit, however, happens instantly.
REPAYMENT OF CREDIT
Once our team has verified your identity, you will also be asked to set an automatic payout threshold—an amount at which available credits in your account are automatically sent to your payment method.
ACCOUNT BALANCE
DEPOSITS
To place bets or play for real money, you must deposit funds into your account, staying within the limits you've set. Funds are credited to your balance as soon as they are received by us or our authorized agents.
We may impose minimum or maximum deposit limits based on your account history or specific payment methods if we have a valid reason to do so. For a full breakdown of deposits, withdrawals, and fees, please check our Payments FAQ.
FIRST PAYMENT
To withdraw your cashable balance, you must provide documentation for a payment account held in your own name. This account must be with a payment service provider based in France.
You can request a withdrawal to your verified payment account at any time, provided all previous deposits have cleared. All payouts will be processed in the same currency used for the original deposits.
It is your job to keep your payment information accurate. We reserve the right to close your account if the bank account or card used for transactions does not match the name on your Indibet profile. For more details on how payments work, please refer to our Payments FAQ.
PAYMENT
To request a payout, you must have a fully verified 'Definitive' account, and your chosen payment method must align with our Terms & Conditions. Please be aware that security controls, premium-specific restrictions, and other contractual obligations may apply. All withdrawals are subject to standard processing fees and specific limitations tied to our deposit and payout rules, which we will disclose before you receive your funds. For a detailed breakdown of these procedures and costs, please refer to our Payments FAQ section.
Depending on legal requirements, we may be obligated to report your earnings or withhold a portion of them for taxes. Ultimately, you are responsible for managing and paying any taxes owed on your winnings. Please note that account balances are non-transferable and cannot be swapped for other prizes. All approved withdrawals will be sent via wire transfer.
We strive to process all payments as quickly as possible. However, please understand that payouts may be delayed if we need to conduct security screenings or if we are required to pause payments under the terms of our legal agreements.
FAIR USE OF THE SERVICES
We have a strict policy against any form of fraud when using our services, as we are committed to protecting our users and keeping the platform fair for everyone. To learn more about how we handle this, please review our Anti-Fraud Policy and our Policy Against Unfair Practices, both of which are essential parts of our overall contract.
If we discover that a user is colluding with others or engaging in any deceptive behavior, we may permanently shut down their account. In such cases, any remaining funds in the account may be seized or withheld, as permitted by these Terms & Conditions.
Posting prohibited third-party content on Indibet is strictly forbidden. For a full understanding of what is allowed, please consult our Third Party Content Policy, which is an integrated part of our legal agreements.
ELECTRONIC SERVICE PROVIDER
Using our services involves transferring funds both to and from our platform. To facilitate these transactions, we may partner with external financial institutions or payment service providers (referred to as 'PSEs').
By using our platform, you give us permanent permission to coordinate with these PSEs to handle your deposits and withdrawals. You agree that when we issue these instructions to the payment providers, we are doing so on your behalf based on the requests you make through the designated sections of our platform.
BONUSES
Occasionally, we may credit your account with complimentary funds or bonuses. These rewards are tied to specific services and can only be used for the purposes outlined when the bonus was granted. Each reward is subject to its own specific terms, which will be provided to you, or it will fall under our General Promotion Terms.
For those using our Sports Betting Services, there is an extra requirement for bonus winnings: you can only withdraw these funds after you have wagered an amount equal to five times the bonus value and five times the original deposit amount.
THIRD-PARTY CONTENT
We maintain a respectful environment; therefore, abusive, insulting, or hateful language is strictly prohibited on our forums and across all Indibet platforms. Furthermore, you must not spread false, malicious, or harmful information about our Group's activities in any public or private forum.
The safety of our players is our top priority. To keep our community secure, we reserve the right to remove or reject any text, images, videos, audio, or other files ('Third Party Content') that you upload if they violate our contractual terms.
If you break these rules, we may delete your content, temporarily suspend your access to our services, or take other reasonable steps to enforce our policies. If we take any of these actions, we will let you know the specific reasons why.
We do not claim ownership of any content (including photos) that you post on our platforms. You accept full and sole responsibility for everything you publish under your username.
You grant us a worldwide, royalty-free, non-exclusive license (including the right to sub-license) to store, copy, and use your content for as long as French law allows. This allows us to publish and archive your posts for promotional purposes or platform operations across all current and future media formats.
You guarantee that you have the legal right to grant this license and that any content you upload:
- does not infringe upon the intellectual property, privacy, or confidentiality rights of anyone else;
- complies fully with all applicable laws, decrees, and government regulations;
- is not used to harass others or spread libelous or defamatory statements;
- is not obscene and does not contain any pornographic material;
- does not violate laws concerning discrimination, misleading advertising, or unfair competition;
- does not fall under the category of prohibited content as defined in this document;
- is free of malicious software, including viruses, worms, or Trojans.
If your posts lead to any copyright claims or financial demands from third parties, you agree to cover those costs entirely.
You acknowledge that the following types of material are strictly prohibited:
- Content that is openly offensive or promotes hatred, racism, fanaticism, or violence against individuals or groups;
- Material that exploits or encourages the harassment of another person;
- Information known to be false or inaccurate, or content that prompts threatening or obscene behavior;
- Images or links showing nudity, graphic violence, or other offensive material;
- Any request for the private personal information of minors;
- The disclosure of data that could jeopardize the security or privacy of other users;
- Unauthorized or illegal copies of copyrighted material owned by others;
- Sharing photos or videos of other people without their explicit permission.
ACCOUNT SECURITY: USERNAME AND PASSWORD
The credentials you create during registration are private. You are solely responsible for keeping your username and password secure and ensuring they are not compromised.
You agree to keep your login details confidential and not share them with anyone. We will assume that anyone who logs in with the correct credentials is the actual account owner, and all subsequent activity will be treated as valid and authorized by you.
We are not liable for any losses resulting from the unauthorized use of your login details. If you forget your password or believe your account has been compromised, please contact us immediately to reset your credentials.
FRAUD, PROHIBITED TRANSACTIONS, AND DEPOSIT REJECTIONS
- We do not allow bets placed based on instructions provided by betting agents or bookmakers.
- You are prohibited from betting on events where you have a personal stake—for example, if you are an athlete, coach, owner, or manager of a participating team, or if you have inside authorization from someone involved in the event.
If these rules are broken, we may cancel your bets or refuse to pay out any winnings. We aren't responsible for verifying your professional status upfront; we reserve the right to take these actions the moment we become aware of your conflict of interest.
- Every betting request must be submitted individually.
If we notice a pattern of identical bets placed by the same person or a group of people we suspect are working together (colluding), we may declare those bets invalid after the fact.
- We maintain a zero-tolerance policy toward fraud and any form of dishonesty.
If we find evidence that an individual or group is conspiring to deceive us or harm the Indibet platform, we may suspend the involved accounts. Following a security review, if fraud is confirmed, we reserve the right to void any profits made and remove any Standard Player Points earned by the parties involved.
- You are strictly forbidden from using our platform to solicit other customers or promote outside products and services.
To prevent fraud and protect user data, using our built-in communication tools (such as dealer tables or discussion forums) to advertise your own or third-party services is prohibited.
By selecting “Submit” or “I accept,” you are entering into a legal agreement with us. If you have any questions, our support team is available to help you 24/7.